FREQUENTLY AKSED QUESTIONS
WHAT TYPES OF EVENTS DO YOU CATER TO?
We provide dome hire for a variety of events, including private celebrations, corporate functions, outdoor movie nights, and unique proposals. If you have a specific event in mind, feel free to discuss it with us!
WHAT IF I NEED TO CANCEL MY BOOKING
For private bookings, if you cancel more than 14 days before the start of the hire period, you will forfeit the $200 deposit. For corporate bookings, please refer to our Terms and Conditions for specific cancellation policies.
WHAT IS THE MINIMUM AND MAXIMUM RENTAL PERIOD
The minimum rental period is 1 hour, and the maximum can be up to 3 months. If you need a rental period longer than this, please contact us to discuss your requirements.
HOW FAR IN ADVANCE SHOULD I BOOK?
The earlier you book, the better, as it gives us more time to plan your event. However, we can also arrange events with as little as 24 hours' notice if we have availability.
WHO IS LIABLE FOR ANY DAMAGES?
A damage waiver of 5% of your total booking cost will be included with your booking, covering damages up to 5%. The hirer will be responsible for any damages exceeding this amount. Please refer to our Terms and Conditions for further details.
WHAT SIZE DOMES DO YOU OFFER?
We offer a variety of domes and igloos in different shapes and sizes, including Summer Cabanas. For more information on our available options, please visit our Domes page.
HOW LONG DOES THE SETUP TAKE
Setup time depends on several factors, including the number of domes and whether they are fully furnished. We’ll provide an estimated setup time based on your specific event requirements.
WHAT AREAS DO YOU COVER?
For private, smaller events, we cover all of Sydney. For larger events, we travel across Australia.
CAN I HAVE THE IGLOO OVERNIGHT?
Yes, bookings at your home residence / private properties can be kept overnight. Camping is prohibited in public locations, so we focus on providing overnight experiences in private settings.
WHERE CAN WE HAVE THE IGLOO?
​Choose from one of our recommended locations, or if you’d like us to set up at a different spot, let us know. We’ll confirm if we can accommodate your preferred location.
DO YOU PROVIDE CATERING?
We do not offer catering services directly. However, we can recommend catering options and assist with liaising with your chosen supplier. Alternatively, you are welcome to arrange your own catering for the event.
ARE YOU INSURED?
Yes, we are fully insured
with public liability coverage up to $2 million.
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​DOES IT GET COLD IN THE DOMES?
We can supply electric log effect flame heaters to ensure a cosy atmosphere inside, regardless of the weather outside.
WHAT IF IT RAINS?
We can operate in light rain, and once installed, the dome is waterproof
HOW MUCH DOES HIRING A DOME COST?
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We cater to different client budgets. See our packages and domes for inspiration and contact us for further details.
HOW MANY PEOPLE CAN FIT INSIDE THE DOMES?
The number of guests a dome can accommodate depends on the size of the dome and the seating arrangement.
DOES IT GET HOT INSIDE THE DOMES?
Yes, temperatures inside the Igloos/domes can rise, particularly in direct sunlight. As an alternative we offer a Cabana option.
CAN I HIRE JUST THE DOME?
Yes, you can hire just the dome. Please contact us to discuss your needs.
CAN I CUSTOMISE THE DOME SETUP
Yes, we offer personalised styling to match your vision and event theme.
HOW DO I BOOK?
To book fill out the ‘Contact Us’ form. You can also call us for convenience if you have any questions
Feel free to reach out with any questions, or refer to our Terms & Conditions for more details."